With the
increasing popularity of Local Area Networks (LAN's) used
to share resources between various Home or Office Computers the
need for good Virus and Firewall protection has now become extremely
important.
Many widely
spreading viruses are Network aware and will spread across the LAN Instantly. The
popularity of Broadband Internet connections (Computer is permanently connected at high
speed to the Internet) and "available" to anyone,
anywhere worldwide to "hack" into and maybe take control of
your Computer makes the use of a good "Firewall" also
mandatory.
Many times consumers are insufficiently
aware when installing LAN's and Internet connections (Dial up or
Broadband)of the dire
consequences of a major virus attack or the damage that may be caused
by someone hacking into their computer and deleting files.
A recent service call to a new client also turned
out to be a major virus infection spreading across the Home Network
and even trying to infect the printer. The printer infection resulted
in many sheets of paper with very little characters printed on it
issuing forth from the printer at random
intervals.
I was initially called to locate some missing
files on the Home Computer and within a reasonable time had located
backup copies of the missing files which contained most of the missing
data. As a cautionary note if files are accidentally deleted there is
a good chance of 100% recovery providing you do not use the computer.
Turn it off and get professional advice before using any recovery
software.
The manner in which the Windows Operating System
handles deleted files is to remove information regarding the physical
location of the file therefore allowing new data to be placed in that
physical location. The deleted data is intact until it is overwritten
by new data. Any use of the Computer causes new data to be written to
the Hard Disk Drive possibly overwriting the "deleted"
file.
I discovered while working on this client's
Computer that the VET Anti Virus Icon in the system tray would
disappear within a few seconds of the Windows Desktop loading. This
phenomenon I had seen before and was confident that it was a Virus
whose "extra speciality" was to disable any of the popular Anti Virus
programs from providing resident protection.
The reason the Computer was infected with this
Virus was because the user had been a little too slow at some stage in
updating the data files for the Virus program (something that should
be done at least every 3 to 5 days). When the data files are not
current new Viruses can enter the Computer without detection.
My problem now was to "clean" the infection however this was made
more difficult by the fact VET was disabled by the existing Virus.
From previous experience I judged the Virus to be the W32.Klez
and I had special removal software provided by
Symantec.
Booting the
Computer into safe mode (F8 during initial bootup) I was able to run
the Klez cleanup program from a diskette BUT life was not to be so
simple, Klez immediately infected the Computer again as soon as it was
restarted and the Network re-established because the other Computer on
the Network was also infected with Klez.
But, as they say "There is more!" ....
The
Computers were also infected with another couple of "Network" aware
viruses including the "W32.Bugbear@mm" virus. A difficult situation to
solve quickly. The final solution was to download from the Internet
the latest signature (or data) files for VET antivirus onto both PC's,
disconnect the Network between the Computers and running both in "Safe
Mode" install the latest data files so that VET was 100% up to date
with its virus knowledge.. Then start VET from the start menu and
completely scan all Hard Drives on both PC's allowing VET to detect
and remove all traces of all viruses. A second scan was recommended to
ensure the "cleanup" on the first run through was 100%
successful.
Reconnection of the Network and restarting both
Computers resulted in the VET resident protection functioning
correctly again. The printer had also stopped its random garbage
output caused by the BearBug Virus. All the client really now required
was a firewall to protect from external threats posed by the Broadband
Internet. Zone alarm is a free software firewall product which is
suitable for simple home use.
In view of the two Computers connected to the
Broadband I would recommend a Hardware router which would provide
excellent Hardware firewall protection and allow Internet sharing
without the need for the Host (or Server) Computer being available..
Additionally many Routers today include a "print server" so that the
printer may be shared without the host Computer being turned
on.