1st February, 2002.

"No, it's not going to work. The problem with what you're suggesting is that it doesn't take one-off box-product orders into account - we can't use a sliding scale for those. We need some sort of flat fee for those."

"You mean like the flat-fee model I said we should apply to one-off box-product orders just two minutes ago?"

"Yes!. Oh..."

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