Advice and service

Sapphire Computing Solutions will provide you with a personalised service that ensures continuity of knowledge, advice and support for your computers. Your computing environment at home or in business is unique and personal to you. Sapphire Computing Solutions will rarely assign more than one person to your technical needs unless, of course, your situation is urgent and your technician is already attending to someone else.

Most people are overwhelmed by the amount of choices that are available to them and usually base their decisions on apparently knowledgeable sales assistants who are often sales people with a little computer knowledge rather than computer specialists. Sapphire Computing Solutions will provide you with all the knowledge you need to make an informed decision that will support your individual requirements.

Hardware and software problem-solving

Does any of this sound familiar?
All of a sudden you can’t access your network
Your server is not performing or has stopped
Your scanner has been fine for months and now it won't work any more
You can't access the files on your hard disk
You have a virus and don't know what to do
Yesterday everything was working perfectly but today you can't even turn on the computer

Sapphire Computing Solutions will come to your home or office to diagnose and resolve these issues so your business or home can continue with as little interruption as possible.

Once the problem is understood your technician will get on with the job and will involve you when necessary, allowing you to continue with your days work. Once the problem is resolved, you will be given a full description of the issue and the work conducted. You will also be involved in all decisions regarding new or replacement hardware and software.

Sales and installation

Whatever your hardware or software requirements are, Sapphire Computing Solutions can provide you with quality products at competitive prices. Wherever possible, we will attempt to beat your quoted price if our price is not already lower.

At Sapphire Computing Solutions we are always happy to discuss our recommendations and reasoning with you so that you are more informed and better able to understand the market you are buying in.

Network installation and maintenance

If you have an existing network Sapphire Computing Solutions can help you to maintain it, ensuring that all of your computers are always connected and that any new computers can be connected with ease when they are installed.

If you have a number of computers that you would like to connect together Sapphire Computing Solutions can provide you with a wired or wireless network solution suitable for your home or office.

Internet and modem support

Modems
It is common for modems to suddenly stop working or to start playing up.  Sapphire Computing Solutions can get your internet connection back up running and help you understand what it was that may have caused the problem in the first place.

Internet Access
If you are considering broadband internet access (cable or ADSL) Sapphire Computing Solutions can provide you with all the advice you need to make an informed choice about the solution that is best for you. Once you have made the right choice, Sapphire Computing Solutions can help to make the installation as hassle free as possible. Not only can we help you connect to a fast internet connection but we can also provide you with everything you need to share that connection with all the other computers in your home or office.

Computer lessons and training

Are you frustrated because you just don't know how to use your computer?
Are you unsure what the different parts of your computer are and how they work.
Are you scared to do things because you think it might cause irreversible damage?

Talk to Sapphire Computing Solutions about our personalised education and training services. We can provide you with individual tutoring or group sessions to help you become a more proficient and confident computer user.