OHS ISSUE RESOLUTION and NEGOTIATION

1day

Course Aims

• distinguish between an OHS issue and an industrial dispute - and dealing with each accordingly

• developing and reaching agreement on OHS issue resolution procedures

• achieving consensus through communication and communication

• the nature of conflict and its resolution

• elements of group dynamics, negotiation tactics, posturing and non-verbal communication

• understand the dynamics of a dispute, the role of ambit positions (and claims) and the nature of fall-back positions

• establishing areas of common interest and ground and build on those areas of agreement

• using OHS as a "win - win" issue.

Who Should Attend

• supervisors and line managers

• health and safety representatives

• other key personnel with an interest in – or responsibility for – OHS 

Duration

• 1 day

For more information on this course Contact Us  
or send an E-mail to training@safety-health.com

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